travel TERMS & CONDITIONS
These are general 'Terms and Conditions' relating to Bus and Coach travel as operated by Farrelly's Coaches Ltd. By purchasing Single Trip, Return Trip, Daily, Weekly, Term or Annual ticket(s) for any of our travel services, you agree to do so under the following T&C's;
School Travel - Code of Conduct
Students/Customers:
Be responsible for your own behaviour. Accept the consequences of any misconduct. Respect yourself, other Passengers and our Staff, and property
Parents of Students:
Please advise your Children about bus safety rules, this ‘Code of Conduct’ and consequences for any misconduct. Communicate and co-operate with our Drivers and transport Staff in managing any misconduct. Be available for discussions about the behaviour of Children
Bus Drivers & Staff:
Follow the ‘Code of Conduct’ and Farrelly’s Coaches Ltd. various internal policies and procedures. Communicate in a clear and respectful manner. Promptly record and inform the fleet office of any breaches of the ‘Code of Conduct’, any unacceptable Passenger behaviour, any incidents arising and Drivers actions taken to resolve
Disciplinary/Suspension Steps
1. A written warning will be issued, by email
2. Continued breaches will result in a 1 day suspension
3. Continued breaches then result in a 5 day suspension
4. If no improvement then permanent removal from all of our bus services
10. Amendment of Terms & Conditions - our business continues to improve and adapt to meet the needs of all our Customers. We reserve the right to modify and amend these Travel Terms & Conditions as necessary. Please revisit the page regularly to ensure you are fully up to date.
- All travel must be paid for in advance. Farrelly's Coaches Ltd. are not obliged to carry any passenger without a ticket. Passengers must be in possession of a valid ticket, or e-ticket (display on a phone or tablet)
- Drivers and staff of Farrelly’s Coaches Ltd. carry out regular inspections of tickets at pick-up points and on-board our vehicles
- Secondary Schools Travel - There are options to purchase tickets in one of the following ways – by Week, by Term or Annually. We do not currently sell tickets on-board our private school vehicles. Please call the office (043-33 22222) to make payment, or you can pay online https://www.farrellyscoaches.com/schoolbusfares.html
- Center Parcs Travel - Individual Coach tickets can be purchased online for all of our Scheduled Coach services and for a Private Vehicle (& Driver) for transfers In/Out of Center Parcs - Longford Forest. Refunds are possible on both of these services provided you cancel giving us the correct notice period. Cancellations are acceptable by phone or email strictly during our Office working hours (Mon-Fri 09:00 - 17:00). For Individual Seats booked on a Scheduled Coach at least 5 days notice in advance of the initial pickup time/date on your booking must be given. For Private Vehicle bookings, at least 2 Days notice in advance of the initial pickup time/date on your booking must be given.
Important: Refunds incur the following Admin/Card processing Fees;
- Individual Seats booked on a Scheduled Coach - €5 per Seat
- Private Vehicles - Cars, SUVs, Minibus & Coaches €40
Cancelling seats within 5 days is not possible on Scheduled Coach Services. Failure to cancel in time or "no-shows" will forfeit all of your booking fees.
- Drivers and Staff of Farrelly’s Coaches Ltd. have the right to refuse travel to any passenger who is deemed a safety risk to themselves or to other passengers, or anyone suspected of causing disruption or vandalism
- Where fitted, passengers are to wear their seat belts at all times and are to remain seated until the coach has come to a complete stop
- Farrelly’s Coaches Ltd. cannot accept any responsibility for lost, stolen or damaged property
- Specifically in relation to private school travel: lrrespective of the payment method chosen, payment must be made for all days the bus travels regardless whether the child travels or not. This is to ensure everyone has a place on the bus
- Farrelly’s Coaches Ltd. have a general ‘Code of Conduct’ in place that we ask all Customers, Students, Drivers and Staff to respect. This is to ensure travel is delivered in a safe and comfortable environment for everyone. As follows;
School Travel - Code of Conduct
Students/Customers:
Be responsible for your own behaviour. Accept the consequences of any misconduct. Respect yourself, other Passengers and our Staff, and property
Parents of Students:
Please advise your Children about bus safety rules, this ‘Code of Conduct’ and consequences for any misconduct. Communicate and co-operate with our Drivers and transport Staff in managing any misconduct. Be available for discussions about the behaviour of Children
Bus Drivers & Staff:
Follow the ‘Code of Conduct’ and Farrelly’s Coaches Ltd. various internal policies and procedures. Communicate in a clear and respectful manner. Promptly record and inform the fleet office of any breaches of the ‘Code of Conduct’, any unacceptable Passenger behaviour, any incidents arising and Drivers actions taken to resolve
Disciplinary/Suspension Steps
1. A written warning will be issued, by email
2. Continued breaches will result in a 1 day suspension
3. Continued breaches then result in a 5 day suspension
4. If no improvement then permanent removal from all of our bus services
10. Amendment of Terms & Conditions - our business continues to improve and adapt to meet the needs of all our Customers. We reserve the right to modify and amend these Travel Terms & Conditions as necessary. Please revisit the page regularly to ensure you are fully up to date.
No other local Operator can match Farrelly’s Coaches for on-time service, quality fleet and excellent value. We look forward to taking care of all your travel and thank you for your continued support.
